Tax adviser offices across Ukraine delivered more than 226,000 consultations between their launch in September 2025 and the end of October 2026. More than 98% of the issues were fully resolved, while service quality received positive ratings from nearly 99% of respondents.

The State Tax Service reported the figures on Tuesday, November 10. It said 185,600 consultations were provided from January through October 2026, with individuals receiving almost three quarters of all guidance.

The Dnipropetrovsk region handled the largest volume, at 25,900 consultations. It was followed by Vinnytsia with 19,100, Kyiv city with 18,800, Poltava with nearly 18,000 and the Kyiv region with 17,400.

Tax calculations and payments by individuals were among the most frequent subjects, alongside use of the online taxpayer account, tax debt checks, qualified electronic trust services and obligations for self-employed people. Survey results showed full satisfaction rates of 98.82% for service quality, 98.90% for staff competence and 98.52% for accessibility. The network comprised 20 physical offices and 93 online service points when the figures were released.